Code 39
Windows cannot load the device driver (Code 39)
Windows found the device but cannot load its required file, usually because that file is missing, damaged, quarantined, or registered incorrectly.
What you may notice
- Device fails completely
Likely Causes
- Antivirus quarantined the driver file
- Corrupt system files (SFC)
Before changing a driver
Record the exact error code and device name, save open work, and restart the PC once before making a deeper change. Check whether Windows Update or the PC maker has a model-specific package, and create an available restore point before removing software. Stop if the menus or hardware details do not match this guide.
Troubleshooting Windows cannot load the device driver (Code 39)
Follow this flowchart to isolate the cause of the error.
How to fix it
Step 1: Run SFC Scan
Open Command Prompt as Administrator and run: sfc /scannow