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Warm ambient photo illustrating error code-41
Code 41

Windows successfully loaded the driver but cannot find the hardware (Code 41)

Windows loaded the expected package, but the matching hardware is no longer present or is not responding through its physical connection.

What you may notice

  • Device listed but non-functional

Likely Causes

  • Hardware removed unexpectedly
  • Loose connection

Before changing a driver

Record the exact error code and device name, save open work, and restart the PC once before making a deeper change. Check whether Windows Update or the PC maker has a model-specific package, and create an available restore point before removing software. Stop if the menus or hardware details do not match this guide.

Troubleshooting Windows successfully loaded the driver but cannot find the hardware (Code 41)

Follow this flowchart to isolate the cause of the error.

How to fix it

Step 1: Reseat Hardware

Unplug and replug the USB device, or reseat the PCIe card.